VoIP stands for Voice over Internet Protocol. It is also referred to as IP Telephony or Internet Telephony. It is another way of making phone calls, with the difference of making the calls cheaper and providing your business with much more freedom to do work from anywhere on the globe. The ‘phone’ part is not always present anymore, as you can communicate without a telephone set, there are many options including softphones which are apps on your smart phone, or virtual call routing which is when the Cloud PBX your company has routes your call to where ever you are.
VoIP has a lot of advantages over the traditional phone system. The main reason for which people are so massively turning to VoIP technology is the low cost and the dozens of advantages over old school legacy phone service.
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